@Tigerstep wrote:
Do you get free groceries for shopping at the same store for 10 years? Does the power company give you a free month of power? Any perks for having the same water company? Cell phone service is no different than any other utility or service.
If you pay for x amount of minutes, text and data, all a cell phone company is obligated to do is give you just that. My account is a former Alltel one and don't share this same sense of entitlement. Sure, I could go to Tmobile, but I have a plan not offered to new Verizon customers and would actually spend more for worst service if I switched.
In fact, last two phone upgrades were unlocked phones outside of Verizon. I pay them for a service than they are providing. People complaining about new line promos without looking at the bigger picture.
I would agree with you, except that all of the US carriers charge outlandish prices for Internet service that is garbage. You can travel to south or central America and pick up a sim card for $5 with unlimited internet service for an entire month! No caps, no throttling, decent speeds. The situation is similar in Europe. The US pays triple or more than other major countries and gets 1/4 of the service, if it even works properly at all. Verizon is probably the best out of the big 3, but at the prices we're paying, I would expect Verizon to be very accommodating of their customers' needs.
