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Very slow commection
Godsdragon1
Member

download speed test1  10.6 mbpsupload 6.52 mbps (no router)

please help me troubleshoot and find out why phone internet is so slow! 
when I use router, download speed is 226 mbps, upload is 11.7 mps

thank you!

iPhone 11

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Re: Very slow commection
vzw_customer_support
Customer Support

We know it's important to have the best service available to you. What is the make and model of your device? What troubleshooting steps have you tried so far?*Rebecca

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