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Visual Voice Mail archive feature loses envelope info
TheNuttyProfessor
Newbie
‎06-29-2014 11:06 AM

Visual Voice Mail Archive feature does not appear to archive the envelope (date/time stamp and caller ID) and no metadata or tag appears to be present in the PureVoice QCP file. Is the envelope data indeed lost once the message leaves Visual Voice Mail?

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Re: Visual Voice Mail archive feature loses envelope info
vzw_customer_support
Customer Service Rep
‎07-01-2014 11:13 AM

Hi TheNuttyProfessor!

Let's look into this! Current device? Has the enveloped remained present in the past?

Thanks,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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