I realize this forum is not a direct connect to tech support but I've called three times and was hung up on twice.
I had voicemail basic and accessed it using the pre-installed voicemail app. I switched to visual voicemail a few weeks ago and was told my current voicemails would auto-download, however, all I am getting for visual voicemail now is: "Sorry, we are having trouble connecting...call us at..."
I can dial in using the *86 but voicemails I had previously thought I had deleted are still coming up; these are voicemails I had saved to internal storage on my phone and then deleted. Voicemail app indicates I have room for 20 messages but people are indicating they are getting "mailbox full."
Anyone have any ideas? Calling in to support seems to be useless.