I have never had a problem with checking my voicemail until today. I "called" my voicemail, but instead of being prompted to enter my password number, I got some automated message saying: "Announcement 5321: Your call could not be completed as dialed. Please hang up and redial the number including the area code..." Can anyone help me? I missed a call from a friend that I haven't been able to contact for over a year and this is a really aggravating instance to have something that has always worked suddenly stop working.
Are you dialing *86? Are you outside your "home area". traveling, extended network? If so, then you need to dial your full ten-digit phone number, and then press * during the greeting to access your voicemail. Whe you press *, you should be prompted to enter your (voicemail) password.