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Weak signal
Bob22207
Member

I live in the Maywood section of Arlington Va. and the signal is 1 or 2 bars I switched to a iPhone 13 no change

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Re: Weak signal
vzw_customer_support
Customer Support

Hi there thanks for reaching out to us, we can take a look into

the area with you. Please send us a Private Note. 

*Gen

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Re: Weak signal
Bob22207
Member

I only get one or two bars this has been for the last year or so. I upgraded my phone to a iPhone 13 no change

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Re: Weak signal
vzw_customer_support
Customer Support

I understand you're getting 1-2 bars in the Arlington, VA area, Bob22207. We're happy to look further into this for you. When reviewing the area & I'm not showing any open alerts. What happens when you attempt to use your device to place a call, send a text & use data? How far do you have to travel before your service improves? Is your cell phone software currently up to date? 

-Kia

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