There are "Acount Charges" on my bill but no detail. What is that for, and why has it gone up? Also, I did not change my phone plan, but those charges went up also. WHY??? I stayed with Verizon because my old plans were reasonable. They are not reasonable anymore.
Hello! I know that we do not want surprises, specially on our bills. Please send us a private message to address your concerns. Verizon is here 24/7 to help you.