What is the cost to cancel my service?
MarcusS
Newbie

What is the cost to cancel my service. 2 lines up in July 2014 and 2 lines up in Feb2015.

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Re: What is the cost to cancel my service. 2 lines up in July 2014 and 2 lines up in Feb2015.
jroeder
Specialist - Level 2

"If you cancel a line of Service, or if we cancel it for good cause, during its contract term, you'll have to pay an early termination fee.  If your contract term results from your purchase of an advanced device, your early termination fee will be $350 minus $10 for each full month of your contract term that you complete.  Otherwise, your early termination fee will be $175 minus $5 for each full month of your contract term that you complete.  Cancellations will become effective on the last day of that month's billing cycle"

For the first 2 lines:

Say you were to cancel your service on March 1st that would be 19 months completed

     If they are smartphones [$350-($10*19)]=$160 per line so that's approx $320 ETF for first 2 lines

For the second 2 lines.

Say you were to cancel your service on March 1st that would be 12 months completed

     If they are smartphones [$350-($10*12)]=$230 per line so that's approx. $460 ETF for second 2 lines.

So assuming they are all smartphones the ETF would total $780

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Re: What is the cost to cancel my service. 2 lines up in July 2014 and 2 lines up in Feb2015.
jroeder
Specialist - Level 2

"If you cancel a line of Service, or if we cancel it for good cause, during its contract term, you'll have to pay an early termination fee.  If your contract term results from your purchase of an advanced device, your early termination fee will be $350 minus $10 for each full month of your contract term that you complete.  Otherwise, your early termination fee will be $175 minus $5 for each full month of your contract term that you complete.  Cancellations will become effective on the last day of that month's billing cycle"

For the first 2 lines:

Say you were to cancel your service on March 1st that would be 19 months completed

     If they are smartphones [$350-($10*19)]=$160 per line so that's approx $320 ETF for first 2 lines

For the second 2 lines.

Say you were to cancel your service on March 1st that would be 12 months completed

     If they are smartphones [$350-($10*12)]=$230 per line so that's approx. $460 ETF for second 2 lines.

So assuming they are all smartphones the ETF would total $780

Re: What is the cost to cancel my service. 2 lines up in July 2014 and 2 lines up in Feb2015.
vzw_customer_support
Customer Service Rep

This is quite concerning MarcusS! We don't want to see you leave our Verizon Wireless family; what has you thinking about this? We'd be happy to help keep you on the nation's best network. To answer your question, the fees to cancel depend on the type of device and when the most recent upgrade was completed on all lines.

AdaS_VZW
Follow us on Twitter at @VZWSupport

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Re: What is the cost to cancel my service. 2 lines up in July 2014 and 2 lines up in Feb2015.
MarcusS
Newbie

Just too expensive. Almost $300 a month is not feasible.  

Sent from my Verizon Wireless 4G LTE Smartphone

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Re: What is the cost to cancel my service. 2 lines up in July 2014 and 2 lines up in Feb2015.
Ann154
Community Leader
Community Leader

MarcusS wrote:

Just too expensive. Almost $300 a month is not feasible. 

Sent from my Verizon Wireless 4G LTE Smartphone

Can you change your plan to a smaller data package? Remove the insurance if you are paying for it? Can the others on your account assist you in paying for the current monthly bill amount?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: What is the cost to cancel my service. 2 lines up in July 2014 and 2 lines up in Feb2015.
MarcusS
Newbie

I need unlimited text. Minutes for calling not quite that important. Data package required. 

Sent from my Verizon Wireless 4G LTE Smartphone

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Re: What is the cost to cancel my service. 2 lines up in July 2014 and 2 lines up in Feb2015.
Not applicable

MarcusS wrote:

I need unlimited text. Minutes for calling not quite that important. Data package required.

Sent from my Verizon Wireless 4G LTE Smartphone

You don't state HOW MUCH data is required. Exactly which plan are you on now? That might help.

Re: What is the cost to cancel my service. 2 lines up in July 2014 and 2 lines up in Feb2015.
vzw_customer_support
Customer Service Rep

Let's review options MarcusS! Please view our MORE Everything plan here http://vz.to/W24dla The plans include unlimited minutes, unlimited texts and a pool of sharable data. Please let me know if you have any additional questions or concerns. Thank you.

TominqueBo_VZW
Follow us on Twitter @VZWSupport

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