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My service has been erratic all day. It keeps going to "No Service". And then gives an error message that I need a cellular update. What is wrong? I can not believe that it is my phone. When I have service my phone is fine.
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Thank you for bringing this to our attention, @hoteljim. If the device is stating it needs an update we would recommend performing a network settings reset on the device to have the device refresh and reconnect to the towers. Please also ensure that your device is up to date on the software as well.
EdgarT_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!