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What is wrong with Verizon service today? It keeps stating and stopping.
hoteljim
Member

My service has been erratic all day.  It keeps going to "No Service". And then gives an error message that I need a cellular update. What is wrong?  I can not believe that it is my phone.  When I have  service my phone is fine.

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Re: What is wrong with Verizon service today? It keeps stating and stopping.
vzw_customer_support
Customer Support

Thank you for bringing this to our attention, @hoteljim. If the device is stating it needs an update we would recommend performing a network settings reset on the device to have the device refresh and reconnect to the towers. Please also ensure that your device is up to date on the software as well.

EdgarT_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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