I want to know what type of company Verizon wireless is when they do NOTHING to better customers that have service. When a customer has to continue to call about a situation and it never gets resolved there's something wrong with your business. When a business wants to add credits to a person's bill over and over that's a big red flag right there. Why would you want to continue to credit your customers instead of resolving the problem?
Thanks for reaching out to us. We would never want you to feel that prolonging an ongoing issue. I would be more than happy to take a look into this for you. What type of issues are you having with your service? TaylorH_VZW