Whats this on my Bill
Vaio165
Contributor - Level 1

What is this on my Bill is it a charge. 55+ LOYALTY $25 DISC 3 Phones. My bill went up from last month and I can't see any major changes on my bill.

Re: Whats this on my Bill
vzw_customer_support
Customer Service Rep

Great question! That is a loyalty discount that wads added to your account. So, you are now getting $25 off of your bill every month. Does this make sense?

*Cassandra

Re: Whats this on my Bill
Vaio165
Contributor - Level 1

Yes it does. But my bill went up from last month from about $125 to about $152 how can I see why and what changed?

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Re: Whats this on my Bill
vzw_customer_support
Customer Service Rep

 

To access the full bill. Go to your Verizon app, and select view bill, scroll down to the PDF version of the bill, and you will be able to see all the charges on your account. *Rhonda