Where do I report service issues
Nitsuj
Enthusiast - Level 3

I experience call drops at fee lane and the bypass(45) in bloomington, IN every day. Multiple phones have that issue, multiple lines

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Re: Where do I report service issues
Bionic_86
Enthusiast - Level 3

If you haven't already I would contact Tech Support, they should be able to put in a trouble ticket for that area if it hasn't already been reported. If you've already tried tech support and gotten nowhere...then I'm out of ideas 😕

Re: Where do I report service issues
vzw_customer_support
Customer Service Rep

Reporting service issues can be done in many ways Justin. Calling *611 on your Verizon Wireless phone is one way, you can also call 800-922-0204 from any phone. Additionally you can contact our Social Media team on Twitter at https://twitter.com/vzwsupport or on Facebook at http://fb.me/verizon and click on the customer support tab.
I can also take a closer look at the area in question, and explore ways to resolve. What is the ZIP code for that particular location? When was the last time that you were able to have a call without any issues in that location?  

AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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