Why Is It Difficult To Get Ahold Of Anyone After Hours?

[kevinlinn2013]

Hello,

       It's been really difficult to get a hold of anyone at verizon wireless after hours because you guy have set hours and I wish you guys would go back to open 24 hours because it really helped me as a customer out. Especially technical department.

[brodgers1 · Accepted solution]

I understand your frustration, there are often options that the customer themselves can do online, or through MyVerizon.

You can find troubleshooting tips and guides at Verizonwireless.com

[mflandshark]

there's a lot of 24-7 diy options in the support tab on this website if you need tech help.