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Why am I getting 1 bar service in a busy area?
MACFRE53
Member

I recently moved and have a new IPhone X. My service is sitting at only 1 bar and I’m in town around a busy area! Any advice? Im In a popular and busy area. My cell service is at 1 bar. How can I get better service?

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Re: Why am I getting 1 bar service in a busy area?
Ann154
Expert
Expert

Have you rebooted the phone since you moved to the new location? Rebooting the phone resets the connection to the towers.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Why am I getting 1 bar service in a busy area?
vzw_customer_support
Customer Support

MACFRE53, 

 

We know how important your service is to you and we want to provide the best. Let's get a few details. What is the zip code to your new area? Like Ann154 mentioned, rebooting your phone is a good step. Have there been any other changes to your device? Are you having trouble with specific services?

 

JenelleR_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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