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Why can't I receive or make calls on my iphone 5, only have 1-2 bars very slow service, in Tega Cay SC, this just started yesterday
bdelangie
Newbie
‎06-17-2014 12:58 PM

Starting yesterday my iphone 5 cannot receive or make calls? I only have 0-2 bars, texting seems to work just fine.

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Re: Why can't I receive or make calls on my iphone 5, only have 1-2 bars very slow service, in Tega Cay SC, this just started yesterday
vzw_customer_support
Customer Service Rep
‎06-19-2014 01:03 PM

bdelangie  Your service concerns are important to us. We are not showing any alerts in the area. What happens when you place/receive a call? Do you know of other VZW having issues in the area?

Sheritah_vzw
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@VZWSupport

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Re: Why can't I receive or make calls on my iphone 5, only have 1-2 bars very slow service, in Tega Cay SC, this just started yesterday
Jmank
Newbie
‎06-19-2014 01:23 PM


Same area. Same issue.  Since Monday I've had issues placing and receiving calls.  Some calls do not even ring and when I do connect calls are broken/choppy and drop.

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Re: Why can't I receive or make calls on my iphone 5, only have 1-2 bars very slow service, in Tega Cay SC, this just started yesterday
vzw_customer_support
Customer Service Rep
‎06-21-2014 01:32 PM

Jmank lets get you back in the loop! The area appears to be clear so lets take a closer look. What device make/model do you have? Are you having trouble indoors and outdoors?

AshleyS_VZW
Follow us on Twitter @VZWSupport

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