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I have an iPhone 6, and I am unable to receive vtext messages. A business that I do business with has been trying to send me messages, and I have not received them. To test the service, I have tried sending myself a vtext messages from my e-mail account, but I don't receive the message on my phone. Is there a setting that I have to change? Or does my account not support vtext? What do I need to do to fix this?
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greenbean74,
Sorry about your trouble with receiving those messages. Please log in using the link on this page and then check to see that you don't have a check in the box to block messages from internet or email senders. http://vz.to/1I8tLHU
EricW_VZW
Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!