Why can't I receive vtext messages?
greenbean74
Newbie

I have an iPhone 6, and I am unable to receive vtext messages. A business that I do business with has been trying to send me messages, and I have not received them. To test the service, I have tried sending myself a vtext messages from my e-mail account, but I don't receive the message on my phone. Is there a setting that I have to change? Or does my account not support vtext? What do I need to do to fix this?

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Re: Why can't I receive vtext messages?
vzw_customer_support
Customer Service Rep

greenbean74,


Sorry about your trouble with receiving those messages. Please log in using the link on this page and then check to see that you don't have a check in the box to block messages from internet or email senders. http://vz.to/1I8tLHU


EricW_VZW


Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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