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Why did my bill increase without notification?

This just happened to me. Here the crazy part in my situation: I had been paying 175/mo with a phone being paid off. Finished paying off phone, bill dropped $20. Now, after two months, they raised my bill by $20 for my unlimited plan as well. When I called the rep said I can get down to my target price by changing my plan. Now I don't have mobile hotspot.  

Re: Why did my bill increase without notification?
Customer Support



Sorry for any billing confusion. We want to make sure that you subscribe to the best plan to fit your wireless needs. Click the link below to view our currently offered plans that include the Mobile Hotspot feature:


Additionally, with the Unlimited Plan, you can get a discount when enrolling your account in Automatic Payment. Did you enroll your account in AutoPay?