Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Why did my bill increase without notification?
chiseledglutes

This just happened to me. Here the crazy part in my situation: I had been paying 175/mo with a phone being paid off. Finished paying off phone, bill dropped $20. Now, after two months, they raised my bill by $20 for my unlimited plan as well. When I called the rep said I can get down to my target price by changing my plan. Now I don't have mobile hotspot.  

0 Likes
Re: Why did my bill increase without notification?
vzw_customer_support
Customer Support

chiseledglutes, 

 

Sorry for any billing confusion. We want to make sure that you subscribe to the best plan to fit your wireless needs. Click the link below to view our currently offered plans that include the Mobile Hotspot feature: 

 

http://spr.ly/6606yKcAM

 

Additionally, with the Unlimited Plan, you can get a discount when enrolling your account in Automatic Payment. Did you enroll your account in AutoPay? 

 

http://spr.ly/6608yKcAO

 

Lasina_VZW

0 Likes