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Why does Verizon not have telemarketer blocking?
Dinosuars
Newbie
‎08-16-2016 02:49 PM

My husband uses Verizon and I use another carrier.  Our home phone and virtual numbers are supplied by yet another carrier.  Both of the others allow me to go online to report telemarketer numbers for inclusion to a telemarketer block list.  I came to this forum hoping to find where to block these unwanted calls, but all I found was complaints from other customers about the lack of a way to do so.  This is a deal-breaker and his contract is expired so we will likely switch carriers.

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Re: Why does Verizon not have telemarketer blocking?
vzw_customer_support
Customer Service Rep
‎08-18-2016 03:02 PM

I am a consumer also and I truly understand your concerns regarding unsolicited calls, Dinosuars. We do have a way to block up to 5 numbers for free, please visit this link for steps to block numbers: http://spr.ly/6586B2sna


If you need to block more numbers, our FamilyBase feature will allow you to block more numbers and even block private/restricted numbers. See all about the FamilyBase feature at this link: http://spr.ly/6587B2snx*

I also recommend registering your number to the National Do Not Call list at this link: http://spr.ly/6588B2snI

AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Why does Verizon not have telemarketer blocking?
cynthiaurbytes
Enthusiast - Level 2
‎08-17-2016 10:39 AM

I called Verizon about this as well. They certainly do have a way to block calls FOR  A FEE of course!

Ripoff! The consumer again suffers with Verizon. BTW, the same thing happened to me with ATT so I think it is a matter of collusion.

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Re: Why does Verizon not have telemarketer blocking?
vzw_customer_support
Customer Service Rep
‎08-18-2016 03:02 PM

I am a consumer also and I truly understand your concerns regarding unsolicited calls, Dinosuars. We do have a way to block up to 5 numbers for free, please visit this link for steps to block numbers: http://spr.ly/6586B2sna


If you need to block more numbers, our FamilyBase feature will allow you to block more numbers and even block private/restricted numbers. See all about the FamilyBase feature at this link: http://spr.ly/6587B2snx*

I also recommend registering your number to the National Do Not Call list at this link: http://spr.ly/6588B2snI

AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Why does Verizon not have telemarketer blocking?
vzw_customer_support
Customer Service Rep
‎08-19-2016 10:56 AM

cynthia urbytes - Blocking phone numbers is something we all need to do at one point or another. You can block 5 numbers for free. http://vz.to/1siP4if You can also block phone numbers from your device for free, depending on the make and model you have. It will be my pleasure to provide you this information. What is the make and model of your device? 

JacobV_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!