Why has my cell phone service degraded in my home?
NinjaKatie
Newbie

I have a Galaxy 6S and use to have great service while at home. In the last 4 months, I have noticed in my house, I only have one or two bars fairly consistently. I have moved my service previously and found that Verizon offered the best coverage when at home, but suddenly, that is no longer the case. I work from home two days a week and have to have my cell phone working. Is there anything I can do on my phone to try to get back the maxed out bars I use to have at home?

Devise: Galaxy 6S

Zip Code: 80011

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Re: Why has my cell phone service degraded in my home?
vzw_customer_support
Customer Service Rep

NinjaKatie, I thank you for reaching out to assistance concerning these issues you have been experiencing. A multitude of different causes could be at affect. Let's try some troubleshooting to see if we can restore the connection. Just to be sure, have you recently powered your device off and on?


HarleyE_VZW
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