Why is my bill up to $141 FOR ONE LINE?!?!
JMez1600m
Newbie

My bill keeps going up, and I never get a clear answer as to why it keeps going up. Glad my contract is up next month!! Anyone know why this could be happening?

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Re: Why is my bill up to $141 FOR ONE LINE?!?!
rcschnoor
Legend

You are calling for more than your allowance, you are texting more than your allowance, you are using more data than your allowance, you have insurance on your phone, you are purchasing songs/ringtones/movies, etc...

Look at your detailed bill. ALL charges are itemized on the detailed bill.Smiley Happy

Re: Why is my bill up to $141 FOR ONE LINE?!?!
vzw_customer_support
Customer Service Rep

JMez1600m,

Thank you for reaching out to us. I am sorry to hear that you are receiving a different bill then expected. We certainly want you to always be aware of all charges. Without looking at your bill it is hard to tell exactly what is happening, but we would be happy to review it and find any possible solution. Please follow my handle TonyG_VZW and send me a Direct Message with your account info and I can review your account billing. We know that we can work this out together and show you why it is best to stay with Team VZW.

Thank you,

TonyG_VZW
Follow us on Twitter @VZWSupport

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