Why is my hotspot so slow since changing to the Unlimited Plan
ARV7
Newbie

I changed to the Unlimited Plan two days ago...now my hotspot is extremely slow.  What's up?

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Re: Why is my hotspot so slow since changing to the Unlimited Plan
rcschnoor
Legend

Did you change your plan mid-billing cycle? Did you make the change take effect at the beginning of your current billing cycle? Have you use more than 10 GB of data on your hotspot this billing cycle both before and after the change. Have you used a total of 22 GB of data combined on your phone & hotspot this billing cycle both before and after the change. The answers to these questions would help in determining any possible reason for your problem.

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Re: Why is my hotspot so slow since changing to the Unlimited Plan
rcschnoor
Legend

Did you change your plan mid-billing cycle? Did you make the change take effect at the beginning of your current billing cycle? Have you use more than 10 GB of data on your hotspot this billing cycle both before and after the change. Have you used a total of 22 GB of data combined on your phone & hotspot this billing cycle both before and after the change. The answers to these questions would help in determining any possible reason for your problem.

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