Why take my unlimited data away

[steelreign]

Just curious if this is normal. A year ago I went from the Note 2 to the Note 3. I was still within my contract, but that I could buy the Note 3 outright and transfer my unlimited data plan with 1400 shared talk minutes, to the Note 3. After an hour of trying to get my plan to the new phone, I was told my plan was too old and would have to get a new plan. The Verizon associate said the 10Gb/month with unlimited talk and text would work for me. A Co-worker did the same thing that weekend. He got the Note 3 and was able to keep his unlimited data. I was told I was grandfathered in. I don't get it?

[#2 · Accepted solution]

Did you have a new contract a year ago? Did you pay full price today for your service or did you do an early edge agreement?

If you purchase the device at full price you would retain unlimited data. If you purchase any other way you lose it.

That is what Verizon has been doing for quite some time.

Good Luck

[steelreign]

I was in the middle of a contract, I bought the Note 3 with cash and after an hour of "trying" to move my unlimited data plan from the Note 2 to the Note 3, the Verizon associate said my plan was just too old to put on the Note 3, that I would have to get a new plan without unlimited data.

[Core2]

He 'lied' to make a sale as that's how they get paid.

[#5]

Core2 is correct. You were lied to.

Full price keeps unlimited data unless the rep can con you off it.

A real shame.

[#6]

Elector wrote:

Full price keeps unlimited data

Until Verizon decides otherwise which it can do at anytime. Whether or not Verizon decides to share that information is another thing. The notion that paying full price will let you keep your unlimited data in perpetuity is naive.

[#7]

I don't care about the future.

At this very moment in time if you pay/paid full price for your device to keep unlimited that is what it is.

What happens in the future? Who knows?

If the original poster purchased at full price and that sales rep said he loses unlimited data because the code is no longer there ( and that is true) however a emeid swap out does not remove unlimited data.

There are a large number of customers like myself that retain it. Verizon can shut it off but who knows where that percentage of customers will do. They will try any trick and scheme they can to get it away from the customers.

Numbers drop? Then bam...its history.

But it will not happen that quickly.

[#8]

Elector wrote:

I don't care about the future.

At this very moment in time if you pay/paid full price for your device to keep unlimited that is what it is.

I would care if I bought a device at full price under the supposed promise of keeping my unlimited data and then a few months later be told I'm losing it. I think that would be a legitimate gripe even though Verizon would be within their rights to do that.

[#9]

I cannot fault you there on this analogy.

I believe the unlimited is here for quite sometime. I base this on Verizon will provide deals on devices, deals on pricing, or other gimmicks and wean folks from unlimited data.

When the carrier adopts full pricing on all devices the paying in full will not matter.

As each customer buys a new device it will result in a forced plan change. But for now I believe that is years away.

The other alternative is customers flock to providers with unlimited data. But if the coverage and speed is bad its another flop for the consumer since to come back to the previous carrier still puts you on metered or tiered data.

However your guess on this is about as good as mine.