Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Worst website ever!

Every fudging time I try to use the Verizon website it dead ends on me.

I'll get to the point where I click on a button and it does nothing.

Or I click on a button and it takes me to a blank screen.

Or it says that function is unavailable right now, try later.

Or it says it can't connect to the server.

But no worries ... I call the 800 number, get transferred, it rings 100 times then the call gets sent to voicemail.

Verizon either doesn't know what their customers are experiencing or they know and just don't care.

Re: Worst website ever!
Customer Support

I know how important it is to be able to get the help you need. What is it that you're trying to do on the website?