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XS MAX shipping info question
Brieanne1
Member

Placed and purchased an order on 4/11 for the XS Max -Pre-certified in Great condition. Product has not shipped yet still saying order processing.  The Chat is no help, one person told me back ordered but it is a pre certified phone. also the website says nothing about back ordered I don't understand any one having a delay in there phone order lately?

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Re: XS MAX shipping info question
vzw_customer_support
Customer Support

Hi Brieanne1, we're sorry to hear there is an issue with your order and we haven't been able to clarify on what is going on. Help is here. As we need account access we have sent a Private Note so we can keep your details protected. 

 

MelissaP_VZW

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