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Your call can not be completed as dialed
Yoshi1
Member

I need help.

Every time I try to call to my home fixed phone, a message like below comes out,

"Welcome to Verizon wireless, your call can not be completed as dialed please check the number and dial again, announcement for 404, location 202121"

And I cannot make call to my home.

How can I fix that?

Noted that I am dialing 10 digits number directly and my home number is not registered in contact,

This problem happens only to my home phone number, when I call to other mobile number it's OK.

And my home fixed phone can call my mobile, however even unable to call back from mobile though the home number is indicated as "received call" in history. 

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1 Solution

Correct Answers
Re: Your call can not be completed as dialed
vzw_customer_support
Customer Support

It's our number one goal to make sure you stay connected. Have you attempted to call your home phone from another number? Have you checked with the service provider of your home services to see if there is a block in place?

EllisandraC_VZW

View solution in original post

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Re: Your call can not be completed as dialed
vzw_customer_support
Customer Support

Hello, Yoshi1. We know how important it is to call your home phone, and we are here to help! To clarify, have you gone through any troubleshooting for this issue? CourtneyM_VZW

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Re: Your call can not be completed as dialed
jav6
MVP
MVP

@Yoshi1 wrote:

I need help.

Every time I try to call to my home fixed phone, a message like below comes out,

"Welcome to Verizon wireless, your call can not be completed as dialed please check the number and dial again, announcement for 404, location 202121"

And I cannot make call to my home.

How can I fix that?

Noted that I am dialing 10 digits number directly and my home number is not registered in contact,

This problem happens only to my home phone number, when I call to other mobile number it's OK.

And my home fixed phone can call my mobile, however even unable to call back from mobile though the home number is indicated as "received call" in history. 


Have you tried dialing 1+, assuming you're in the US.

...Just another VZW customer...trying to offer some assistance...
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Re: Your call can not be completed as dialed
Yoshi1
Member

Yes, I have tried +1 and yet this problem was not solved.

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Re: Your call can not be completed as dialed
Yoshi1
Member

Yes, I have been through all kinds of trouble shootings which are likely to be seen in this community such as attach / remove +1, remove contact list and directly dial 10 digits etc...

But yet problem continues...

RESOLVED: Re: Your call can not be completed as dialed
Yoshi1
Member

I don't know why but now the problem was resolved.

Just 1 week has passed after installed my home phone so, maybe that was a period of transition of initial setting or something.

Anyway thank you for your kindly help and comments.

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Re: Your call can not be completed as dialed
vzw_customer_support
Customer Support

It's our number one goal to make sure you stay connected. Have you attempted to call your home phone from another number? Have you checked with the service provider of your home services to see if there is a block in place?

EllisandraC_VZW

View solution in original post

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Re: Your call can not be completed as dialed
Yoshi1
Member

Thank you for your kindly advice. This problem was already resolved.

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Re: Your call can not be completed as dialed
jav6
MVP
MVP

@Yoshi1 wrote:

Thank you for your kindly advice. This problem was already resolved.


Then, you should mark the thread as ANSWERED

...Just another VZW customer...trying to offer some assistance...
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