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auto pay check already said complete my payment

i set up my auto pay Jun13 payment ending day Jun19 today . so my payment done they said and i got reward 1 credit too. but today i got sms from verizon they said my payment day is today lastday so hurry up to pay Why is this!? they said auto pay was fail

so i have to pay at store in this time and i check next bill they charging return check $20?$25?  why they working like this dirt ?

am i did something wrong? why i have to pay charge back money next payment???!!