calls sound like a fax machine
mandileigh
Newbie

My phone sounds like a fax machine for incoming and outgoing calls.  Help!

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Re: calls sound like a fax machine
vzw_customer_support
Customer Service Rep

This is pretty bizarre, mandileigh. Does this occur in particular location? When did this begin?

ChaunceyM_VZW

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Re: calls sound like a fax machine
JennPhone10
Newbie

Same thing is happening to me. Happens in multiple locations regardless of cell signal or regardless of whether I'm connected to wifi or not. It only happens when I call my family in Canada. Never had this problem before February 2022. I've had verizon for 12 years and the issue only started this year. The reps tried to help reset the signal, but it never improved. Thinking about switching to Tmobile to see if it helps. @vzw_customer_support 

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Re: calls sound like a fax machine
vzw_customer_support
Customer Service Rep

We are here for support and happy to help ensure you are able to stay connected with your family in Canada, JennPhone10. How are you dialing the number when experiencing this issues? 

*Cheyenne

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