can I download pictures on my Spectrum 4G phone if I am not in a 4G area?
kathysnyder
Newbie

can I download pictures on my Spectrum 4G phone if I am not in a 4G area?  I have a new SpectrumLG4G and it keeps saying unable to download at this time, please try again later, both when receiving and sending pictures.


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Re: can I download pictures on my Spectrum 4G phone if I am not in a 4G area?
vzw_customer_support
Customer Service Rep

Hi kathysnyder,  I apologize for the delayed response as I understand how important it is to send and receive pictures of those special moments!  Is your device picking up a 3G connection when this happens?  Are your other data services working as normal?  Are you able to send and receive text messages as normal?  I am eager to continue working with you to get this resolved!

Thank You,

YaleK_VZW
Follow us on Twitter @VZWsupport

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