I have been with Verizon since 1999 and the coverage in the greater Nashville area has gotten consistently worst. to the point my family is going to change to At&t unless it gets better SOON. The zips I'm mostly in are 37209, 37064, 37174. I am not going to continue to pay for a phone that doesn't work.
Nashvillefire, we truly appreciate you being a part of the family well through the years and are sorry to hear that you are experiencing issues with your service. Please allow us the opportunity to get to the bottom of this. Let's get some specifics, is this affecting calls, text messages or data? What exactly happens when attempting to use the service? Are you experiencing this indoors or out? Are we aware of others that are experiencing this or is this specific to your device? -LorenB_VZW If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!