does the insurance company reactivate my account

[boglenn]

I suspended my service because I was leaving the country.  I subsequently lost my phone before I left.  I made a claim.  I was out of the country when the phone was delivered.  The number was reactivated around the time the phone was delivered. I did not do it.  I have now been charged fees even though I am still out of the country and do not have the phone.

[h00t · Accepted solution]

You need to contact customer care, the phone should not be activated until you do it, like any phone you would order.  Only times I have seen phones activated by someone else was when you ordered in the store.

[sprmankalel]

Also, if you suspend the account it is automatically reactivated in 90 days.