Re: dropped calls iphone 5 and 4s
jpreg
Newbie

it is only the iphone 4s that the wifi is shaded out and not available as an option . These instructions are to do a hard reset for the 5.  Hard reset removes everything - do I really need to do this for and lose it all to simply reset up the wifi that was removed because I did the recommended "network setting reset"???  This was available at one point and removed because of the one reset - I would rather not do this if it messes up the entire phone..  Any option available to just get the wifi back on the 4s!  PLEASE HELP!

0 Likes
Re: dropped calls iphone 5 and 4s
vzw_customer_support
Customer Service Rep

jpreg,

No worries! And I understand your position completely. However, a device restore is the next step advised even by the manufacturer for this issue http://bit.ly/49956X . Please backup information prior so you can reload upon troubleshooting.

EvanO_VZW

Follow us on Twitter @VZWSupport

0 Likes