" we have been customers for six years even when offerred lower plans by competitors. Now I am sick (chemo) and with two kids in college, a brutal winter with no power, our phones are suspended due to my husbands bad judgement and my lost job. We are freaked out and desperate we owe a 1000 and it may as wqell be the moomn. please please someone help us. We love verizomn. We just finshed our third 2 year contract. (removed) ..Dear Verizon please work with us. I am so scared all the time in this rural area ...Maggie".
Personal info removed as required by Terms of Service.
Message was edited by: Admin Moderator
I'm sorry to hear about your troubles. If you can get access to a phone, you might try contacting Financial Services and see if they could work something out with you:
Mon - Fri: 7 am - 9 pm ET
Sat: 8 am - 5 pm ET