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how do i permanently remove a phone and a line from my plan
gattman
Newbie
‎05-29-2019 03:19 PM

i only see an option to temporarily suspend service for a device.

how do i permanently remove a device and a line from my plan?

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Re: how do i permanently remove a phone and a line from my plan
tikibar1
Community Leader
Community Leader
‎05-29-2019 04:54 PM

To cancel service or remove a line permanently: Call Customer Service at (800) 392-0717, (Mon – Fri, 7 AM - 9 PM, Sat – Sun, 8 AM – 9 PM local time).

From:

Suspend Service FAQs

 
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Re: how do i permanently remove a phone and a line from my plan
vzw_customer_support
Customer Service Rep
‎05-29-2019 05:04 PM

We work very hard to ensure all our customers receive the service they need, gattman. We can see you posted your question awhile ago, and that tikibar1 has provided some helpful information to answer your question. Were you able to reach us to discuss your options regarding your question about removing a device and line permanently? Is there anything we can do here to help out?

 

GeorgeS_VZW

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