Why doesn't the Verizon Wireless mobil app offer the same packages for international as the website does? There is a Global Text, Talk & Data for $40.00 on the website but the mobile app only offers Pay As You Go and Global Talk & Data for $25.00
I don't leave for my trip until June 4 but I was reviewing the app to make sure everything I needed was there.
Since adding the global plan replaces my existing plan I didn't want to make the change until we were boarding the plane since I am sure we will be using our existing plan while
driving to the airport as well as waiting to board.
Here is a screen shot showing that the 40.00 Global TEXT, Talk & Data is not there on the app.
Sent from my iPhone
I really don't use twitter. I thought I was reporting the problem directly to Verizon hoping it would just get resolved before our trip. If it isn't fixed by the time we leave, I will just call customer support right from the airport. But thank you.
The VzW rep is wanting to discuss the issue with you via private message here on the VzW Community Forum.
You'd need to hover over their user name: AyaniB_VZW and click Follow to send them a Follow request that they'll have to approve. They'll also need to send you a Follow request that you'll have to approve; it'll be in your forum inbox. Then you can send them a Direct Message.