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lost/stolen
roselyn_1322
Member

So I paid off my phone today cause I wanted to upgrade, but when I started doing the process they said I can't upgrade or trade it because it was reported lost/stolen.

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Re: lost/stolen
vzw_customer_support
Customer Support

That's certainly a big surprise when trying to upgrade your own phone, roselyn_1322. We'd be glad to help get things sorted out with you. To get started with your phone and account, please send us a Private Message. *Zaak

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