I would like to know if I can speak to someone over the phone to change new phone to old number without doing it online
You can call customer service:
It's $15 to change your phone number on the phone, but they can't get a number that is lost if that is what you're trying to do; "old number" meaning you cancelled an account somewhere and it more than likely has already been taken over by someone else. A good way to test that theory is to send a text message to that number and see if you get a response.
Start a new topic or ask questions in the open forum.
