I'm at my wits end in finding the information to provide to my new carrier. I've tried customer service. TERRIBLE. it's all robots and can get no answers. The chat is telling me to call customer service and round and round we go.
I simply need the info to port my phone to another carrier.
How can I get this information? Who should I call? The Verizon webite is useless.
Any help would be appreciated.
Step 1. Pick your new carrier
Step 2. Go to your new carriers store
Step 3. Tell them you're with Verizon and want to switch
Step 4. Follow their directions and wait for your number to be ported
Turn your phone off during porting, it can help speed up the process, don't expect your phone to be fully usable for about 24 hours.