Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
old phone still receiving text messages?
nexler
Member

I activated an iPhone 7 Plus, but the old LG Stylo is still receiving text messages.  I will note that when I activated the new phone I did not know the old phone had to be turned off, so it was left on.  Afterward I did turn off the old phone and turn the new one off and on again, but when I turned on the old phone again to see if that worked it was still receiving texts.  How can I fix this?

0 Likes
Re: old phone still receiving text messages?
tbint62
Novice

@nexler 

Restore old phone (LG Stylo) to factory defaults.

0 Likes
Re: old phone still receiving text messages?
vzw_customer_support
Customer Support

nexler, I'd be worried too if I was receiving text messages on my old phone. Don't worry. We can figure this out. Is the LG Stylo connected to a Wi-Fi network? Are your able to make and receive calls on the LG Stylo? 

 

Are your calls, text messages and mobile data working on your iPhone 7 Plus? 

 

JacobG_VZW

0 Likes