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one bar

Hello- I live in Pine Island NY. My service has degraded to 1-2 bars in the last 6-8 months. Verizon says its my phone. Am I the only one that has lost service range?    Tom


Re: one bar
Customer Support

We are sorry to know that you are experiencing issues with your service and we want to make sure this is properly addressed. What services are affected? Has there been any recent updates on your phone?