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paying another persons bill
luluinwy
Member

how can i go about paying a bill for a friend without being too intrusive??

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Re: paying another persons bill
vzw_customer_support
Customer Support

Hello,
I would love to assist you.  If you are looking to make a payment without verifying the account you may call customer service at 800-922-0204 and do so or I can assist you as well.  If your friend is assisting you with their information you can call the customer service number above from your device and enter your friend's number and last four digits of their social security number and make the payment through the automated system.  Please let me know if you need any additional assistance.  Thank you.   

TominqueBo

VZW Support

Follow us on Twitter at @VZWSupport

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Re: paying another persons bill
chuckulz
Member

What is Verizon's thought process regarding why we can not pay a friend's bill online as simply as we can pay our own ?

With today's technology and billing system verification procedures available, this hardly seems like it is just an oversight by Verizon's online payment options.  This seems so deliberate that I would like to know the reason behind it.

Thank-you

Re: paying another persons bill
silver6056
Sr. Member

chuckulz wrote:

What is Verizon's thought process regarding why we can not pay a friend's bill online as simply as we can pay our own ?

With today's technology and billing system verification procedures available, this hardly seems like it is just an oversight by Verizon's online payment options.  This seems so deliberate that I would like to know the reason behind it.

Thank-you

I don't know the official thought process, but one concern I would have: you obviously cannot see the bill details for privacy reasons, so all you would be told is that the bill is $101.59 say.  If later on your friend had a dispute about the bill, it's already been paid, and it might be much harder for you or your friend to get some of the money back.  I doubt if that is Verizon's reason though!

Re: paying another persons bill
SH0725
Member

all i have is the phone number and accout pin and password

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Re: paying another persons bill
SH0725
Member
 
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Re: paying another persons bill
kh-taylarie
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: paying another persons bill
vzw_customer_support
Customer Support

I appreciate the help you're trying to help with paying the bill.  To clarify, are you on the account with the other person as an account manager? Please send us a private message so we can assist.  

-Ed

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