I am wondering how to get ahold of someone at Verizon to report that Cornelius Pass Rd towards Pdx has no coverage between the intersection of Cornelius pass and Germantown for approx. 2 miles. In addition the coverage down Old Cornelius pass road and Phillips Rd is constantly with dropped calls. Please help fix this!
A zip code might help. Is this an outage or lack of coverage? You could call Customer Service at 800-922-0204 or *611 to see if they have an idea of how to report a coverage issue.
TKDGURL99, I am constantly counting on my phone to help me stay connected to my loved ones while I commute to work, and can certainly see why it's essential that your services do the same. I have sent you a message to your inbox to grab your contact information to get the ball rolling on your dropped connectivity concern. Please reply to me there.
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The zip code is 97124..not outage just areas of poor to no coverage
I did call customer service this weekend and they said to go onto the website and to submit a request? I don't see where to do that at....
TKDGURL99, I'm glad you reached out to our Customer Care team. One thing you can look into is a request to place a tower in a specific location. The requirements for that along with the form can be found here: https://www.verizonwireless.com/biz/real-estate-inquiries/
John_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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