I work in 08502 zip code area, cell phone coverage in this area is extremely poor. There is a hospital in that are and a lot of people have this compliant. Especially on Route 601. It is a long term problem. needs to be fixed.
If there are no network tickets, nothing will improve. If it's known and nothing is being done, switch.
No one should settle for poor service, even Verizon has zones that a competitor may cover better.