promotional credit was removed from my account
JAVABIRD18
Newbie

I rec'd an email that a promotional credit was removed from my account? eligibility criteria not met?? what is that?

Labels (1)
0 Likes
Re: promotional credit was removed from my account
boringusername
Master - Level 1

Might help to know what promo you were getting

0 Likes
Re: promotional credit was removed from my account
JAVABIRD18
Newbie

I am going to try and call them

I get an access discount

Only promo I know of is a sale I got on our new phones?

0 Likes
Re: promotional credit was removed from my account
ChristinaB_VZW
Verizon Employee

JAVABIRD18,

We always want you to get the most out of a promotion. I'm sorry to learn of a bump in the road that caused the promotion to drop off. I'm certain that I can get to the bottom of it, and find a resolution for you. I have sent you a Private Message, so we can get started.

Thank you,

ChristinaB_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes