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recover phone number
jmrg
Member

 Help recovering phone numbers!

2 phone numbers in our acct were not moved from business acct to consumer acct along with our others.

 they are still available-but after over 14 hours on phone with customer serive over 2 days, and multiple holds, transfers, bounced between consumer and business depts,  and promises- we still do not have our service on those two lines

Someone must be able to help us get our numbers onto our consumer acct!!  thank you!  

 

 

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Re: recover phone number
vzw_customer_support
Customer Support

We apologize for the whole ordeal! Please contact our orders department at: 1-866-338-7390, they will be able to check the status of your order. Keep us posted.

~Maria

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