There is no option to assist. I accidentally deleted a very important voicemail. I did not receive the usual prompt at the end of listening to my messages to access saved or deleted messages, and I was kicked off the phone by the system. I called back immediately and did not receive a prompt to access deleted messages. I called Verizon tech support immediately after that. Almost 1 hour later and I have gotten nowhere. They cannot retrieve the message once the call has been terminated. So, if, like me, you were kicked off the system, you are out of luck. I was told that if you are still on the call in which you accidentally deleted a message, you can still retrieve it. I'm going to leave myself fake messages to see if it is true. Given that the system kicked me off, I doubt it. The lack of backup process is absolutely asinine and does not reflect that people accidentally delete calls all the time. I have been on the fence about my Verizon account for a while now - and I have had Verizon for well over a decade - this is not helping their case.
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