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service disabled
ecoke0011
Member

One of my cell phones started showing "service disabled" on the screen.

What is the possible cause of that message?  the phone is an LG lancet.

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Re: service disabled
vzw_customer_support
Customer Support

We never want your phone to be disabled, Ecoke0011. Let’s make sure your phone is up and running as it should. How long have you had this trouble? Is the device software up to date? What signal is showing on the phone?


DanielleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: service disabled
jrh861
Member

Problem started yesterday.

 

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Re: service disabled
jrh861
Member

There's a circle with a slash where the Gs should be displayed. And a message that flashes between "No Service" and "Service is disabled."

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Re: service disabled
vzw_customer_support
Customer Support

Hello there, jrh861! We are concerned your device is not working as expected. Let's go through some troubleshooting steps and get your phone working again. When did this start?

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