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Voice mail recently started telling me the duration and call number before every voice mail message I receive. How do I turn this off and just listen to the message without having to wait for all the info first?
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Call in to your voicemail - Choose option 4 (Personal Options), then 2 (Administrative Options). Under Admin options, you want 4 (Message review options), then 2 (Envelope options). Turn them OFF and you will not hear the date, time, and phone number of messages that were left.
Hint: You don't have to listen to the entire prompt before pressing the numbers, so after you enter your password and #, you can press 4, 2, 4, 2 with a slight pause in between each number. Then listed for the correct prompt to turn Envelope options OFF.
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jrnycsb1,
We'd be happy to provide some direction in getting your voicemail setup the way you prefer. Could you share with us what model device you have?
BrianP_VZW
Follow Us on Twitter @VZWSupport
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A customer service representative already took care of it. Thanks.
Chris
On Jun 29, 2014 8:51 PM, "Verizon Wireless Customer Support" <
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I'd like to know the answer. I have a motorola droid
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Call in to your voicemail - Choose option 4 (Personal Options), then 2 (Administrative Options). Under Admin options, you want 4 (Message review options), then 2 (Envelope options). Turn them OFF and you will not hear the date, time, and phone number of messages that were left.
Hint: You don't have to listen to the entire prompt before pressing the numbers, so after you enter your password and #, you can press 4, 2, 4, 2 with a slight pause in between each number. Then listed for the correct prompt to turn Envelope options OFF.
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I press 4, then I press 2 and it says incorrect. I have ipone 11
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Great question Twhite588. I have located a link that may help you with making voicemail changes via the link https://discussions.apple.com/thread/250779329 . Also additional helpful links can be found at https://support.apple.com/contact .
VeronicaM_VZW
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