why am i unable to remove a feature online, that i have tried unsuccessfully to rmove on the phone with your representatives. i want to remove family base, and you make it impossible online. you also make it impossible to creat a username no matter what i use. this is terrible. I cannot wait to get out of this contract.
Have you tried calling customer service instead? Dial *611 from your phone or 1-800-922-0204 from a landline.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.