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verizon app manager just downloaded a very suspicious app
fuzzydumpling
Member

Some game called "Blocks" was just downloaded without my permission by the Verizon app manager.  It looks suspicious and like something that was made 20 years ago, please help and/or explain what is going on!?!?

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Re: verizon app manager just downloaded a very suspicious app
vzw_customer_support
Customer Support

Thanks for reaching out. That does seem a bit odd. Were you able to delete the app off the phone? 

-Kevin

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Re: verizon app manager just downloaded a very suspicious app
fuzzydumpling
Member

I was able to delete it thankfully.

 

My question, I suppose is, was this an install initiated by verizon?

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Re: verizon app manager just downloaded a very suspicious app
vzw_customer_support
Customer Support

That is a good question. We are not able to install anything on your phone. This is not something anyone can do without having access to your actual phone, downloading an app or accept terms to download it on your phone which must be accepted during the download process. I suggest putting a lock so it is not used by someone else but you.

-Angie

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Re: verizon app manager just downloaded a very suspicious app
fuzzydumpling
Member

Angie,

 

It notified me that it was installed by the Verizon app manager.

 

I think we lost my original question. 

 

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Re: verizon app manager just downloaded a very suspicious app
vzw_customer_support
Customer Support

I would recommend uninstalling any app that is not secure. 

*Heather

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Re: verizon app manager just downloaded a very suspicious app
MrTim42
Member

Verizon App Manager just suddenly decided to download Candy Crush for me. The "unsecure application" in this case appears to be Verizon Download Manager. Since I can't uninstall it, I've disabled it.

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Re: verizon app manager just downloaded a very suspicious app
vzw_customer_support
Customer Support

Let's get to the bottom of this.  A  private message is being sent to assist you further.

-Sean

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