I would suggest that you call customer service at 1-800-922-0204 from a landline or another phone and ask them to verify you have the basic non-visual voicemail feature on your line and have them reset it on their end. Then have them stay on the line with you while you setup access to your voicemail to ensure it works.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
OK, they fixed it at tier level 2. FYI, for some reason my voice mail got switched off.
Thank you for your assistance.
Gregg
Same problem here - what was the solution? Thanks.
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Hello! Thank you for reaching out to us on Social Media! We can help you gain access to your Voicemail! I truly know how important it is to have access to it. To avoid working with multiple agents, let's get you into the Secure Channel. This will ensure we stay together, and work on resolving this concern. Please click the link below, hope to see you soon!
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Authenticate and continue here:http://spr.ly/6000zZXba
*Angela
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